REFUND & TERMS OF SERVICE

Product Warranty

Our commitment to you is simple: If your writing instrument includes a manufacturers warranty, we will handle the warranty process for you. If your purchased item requires servicing, please contact us with a description of the problem, and we'll in turn contact you with a solution.

Shipping

We ship to addresses in Canada.

Canadian Customers

Standard shipping rates apply, but note that there is free shipping within Canada on orders over $100.

Returns

If, for any reason, you are not completely happy with your purchase, you may apply for a refund within 14 days of receipt of goods. Please email to arrange a refund and return.

Reduced Price Product

*Reduced price product cannot be returned